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Status explanations

Active

Your ads are running and your wallet is funded.

In Review

We're checking your campaign before submitting to Meta. Usually within 2 business days.

Paused · No Funds

Your wallet hit $0. Add funds to resume your ads.

Low Balance

You have fewer than 3 days of budget left. Add funds soon.

Submitted to Meta

Your campaign is live in Meta and ramping up.